A warranty on every appliance we sell
Used units come with a 30-day warranty. New and scratch-and-dent units come with 6 months. Both cover parts and labour. We offer in-home repair service under warranty on most appliances.
What we check and clean before it is sold
Every unit goes through a thorough testing process before it goes on the floor.
Fridges
Plugged in and tested for over 30 days, then professionally cleaned and sanitized.
Washers
Run through several full test cycles, then cleaned and sanitized before going on the floor.
Stoves and ovens
Professionally cleaned and sanitized, and tested for 100% function.
Then the warranty
30 days on used units. 6 months on new and scratch-and-dent units. Parts and labour.
The warranty, in plain words
- Used and refurbished: 30 days
- Every used or refurbished unit comes with a 30-day warranty, from the day you get it.
- New and scratch-and-dent: 6 months
- New and scratch-and-dent units come with a 6-month warranty, from the day you get it.
- Parts and labour
- Both warranties cover parts and labour.
- Repaired, or exchanged
- If a unit fails, we repair it. If it cannot be repaired, we exchange it.
- In-home repair service
- We offer in-home repair service under warranty on most appliances. Questions? Call or text us at (416) 984-9199.
- Bought somewhere else?
- We only service appliances bought from JT Appliances, so we cannot take on repairs for appliances bought elsewhere. If it is time for a new one, see what we have in stock.
Bought at JT Appliances
Warranty claim for a unit you bought from us
The claim form opens in a new tab. Have the date you bought it and the model number ready. A technician contacts you within 24 to 48 hours.
The form is on Google Forms. It goes straight to our repair technician.
You need to be signed in to a Google account to fill in the form. No Google account? Call or text (416) 984-9199.
Your warranty: 30 days on used units, 6 months on new and scratch-and-dent. Parts and labour. We repair it, in your home on most appliances. If it cannot be repaired, we exchange it.
If something goes wrong after you buy
What does the warranty cover, and for how long?
Parts and labour. 30 days on used units and 6 months on new and scratch-and-dent units, from the day you get it.
What do I do if my appliance stops working?
Open the warranty claim form on this page. A technician contacts you within 24 to 48 hours. Within the warranty we repair it. If it cannot be repaired, we exchange it. You can also call or text us at (416) 984-9199.
Do you come to my home?
We offer in-home repair service under warranty on most appliances. Questions? Call or text us at (416) 984-9199.
Do you repair appliances bought elsewhere?
No. We only service the appliances we sell, so we cannot take on repairs for appliances bought elsewhere. If it is time for a new one, see what is in stock, or tell us what you are looking for.
How do you test a used appliance?
Fridges are plugged in and tested for over 30 days. Washers are run through several full test cycles. Stoves and ovens are tested for 100% function. Every unit is cleaned and sanitized before it goes on the floor.
Looking for something we don't have?
Tell us the appliance, the size and the most you want to pay. We let you know when a match arrives.
Contact me when it arrives