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About Us

Whenever an appliance malfunctions or stops working, you don’t have the time to be surfing the internet or thumbing through the Yellow Pages trying to find the right repair service to address your needs. You want a repair company that you can depend on for professional, prompt service. You want a company that brings years of experience and expertise, a keen attention to detail, and a cost-effective solution to your problem. But, most importantly, you want a repair company that you can trust.

For many years, JT Appliance Repair is the company that people throughout the Greater Toronto Area and southern Ontario have entrusted their dishwashers, dryers, ovens and ranges, refrigerators, and washing machines to. We’ve built our reputation on three core principles – ethical business practices, honesty, and integrity. We have the same goal with every customer. Arrive promptly, get your appliance up and running again, and minimize the inconvenience and disruption to your day.

Our Mission

We are committed to exceeding the customer’s expectations by providing a superior level of appliance installation, maintenance, and repair services while extending the care and respect we would to our own family members. We are passionate about repairing appliances and restoring them to their peak operating condition. As your repair service provider, we take pride in being asked to address your specific needs and will always be grateful for the opportunity to do so.

Our Team

From the JT Appliance Repair customer service representative that assists you when you first contact us to the repair specialist that is sent out to diagnose the problem and fix it, you will be treated with courtesy, professionalism, and respect. Our technicians are factory certified, licensed, and have been skillfully trained in all facets of appliance repair as well as appliance installation and appliance maintenance

However, the fact that we stand behind the work we do is what separates us from the other appliance repair companies in the GTA and is also the reason that we are one of the few that offers a 100% customer satisfaction guarantee. Furthermore, our repair technicians are fully bonded and insured and are skilled with electricity, natural gas, plumbing, and refrigeration.

Our service vans are stocked with a large inventory of high-quality manufacturer’s parts and components so that all repairs are completed up to appliance industry standards. They are also equipped with the newest diagnostic and repair tools available in the industry today and have access to in-house technical support via 2-way radio. We are factory authorized to repair a multitude of major brand appliances whether they are still under warranty or not.

Ongoing Education and Training

As further reassurance to you of our commitment for high-quality service and reliable appliance repair, we insist that our technicians participate in ongoing education and training. The appliance industry is an ever-changing, constantly evolving entity and we are constantly being challenged by the new demands and developments that arise on a regular basis. We also participate in different industry associations, certifications, and trade events.

It is our conviction that outstanding appliance repair starts with knowledgeable office staff members and skilled field technicians. When you schedule a service call with JT Appliance Repair , you can be assured of prompt service and that all repairs will be completed with a minimum of inconvenience involved. Our promptness in responding to your needs is backed by our 98% or higher on-time arrival rate for in-home appliance installation, appliance maintenance, or appliance repair.

The JT Difference

Whether you are dealing with one of our representatives or a technician, you will always be treated courteously, professionally, and respectfully. We like to refer to this as “the JT Difference” which is based on the three essential elements of:

Honest, up-front pricing : unlike other appliance companies that hand you a final bill loaded with hidden fees and other unpleasant surprises, JT Appliance Repair quotes the final price up front.

Quality in workmanship : our technicians use only high-quality, original manufacturer approved parts when repairing your appliances.

Superior time management skills : time is of the essence when repairing appliances and we know it is a valuable commodity for the customer whose schedule is filled with daily responsibilities at home and on the job.

For more information regarding our extensive line of appliance repair services or to schedule an appointment with a technician, contact JT Appliance Repair today